Reviews

Shelly listened to my concerns and followed up to ensure I was informed they were addressed.

As an out-of-town customer I was very pleased with the prompt service I received. The serviceman was very friendly and helpful, going out of his way to correct a problem with my vehicle. I cannot express enough my appreciation for the shuttle service that permitted me to take care of other business while my vehicle was in the shop. I will continue doing business with Husker Auto.

They found a problem I did not I had and informed me it was repaired and all was good

Great communication from scheduling through the recall repair of the engine heater. Thank you.

Billy and Kerk were very helpful in getting me the car I wanted at the payment I wanted. I had to wait a bit because of very few cars on the lot, but they kept me updated on where the car was and when I could expect it to arrive in Lincoln. The car is here and I absolutely love it. Billy spent time with me teaching me about all the new and different features and how to use them. I always buy my cars at Husker Auto and don't plan to ever buy anywhere else. They recognize me when I walk in and offer a professional and personal service. Thank you gentlemen. Patty Morgan

I scheduled a standard oil change with tire rotation and inspection. Everything went fine and Jenn Filbert did a great job as my Service Consultant. Comment: I would think that if an inspection was performed, complimentary or not, there should be an inspection sheet provided to the customer that will explain what was inspected and address any concerns. If nothing else, this would be great record keeping for the customer. No such document was provided.

Service Tech was very courteous and service with a smile 😃 😊

I scheduled an appointment for 8:30 am on 3/17/22 for an update to the sound system. I was told on the phone that I should allow about 2 hours for the work to be completed. At approximately 10:30-11:00 I called to check on the status because I hadn’t heard anything. I was told that they hadn’t started working on it yet and that they would get to it as soon as they could. I commented that it didn’t make much sense to have an appointment for 8:30 if it wasn’t going to be worked on until the afternoon. He replied, “it’s better to have an early appointment and possibly get your vehicle back today than have an afternoon appointment and not get it back until tomorrow”. I wasn’t able to pick my truck until 4:30 that afternoon. I won’t make any more appointments with Husker in the future.

My contact person was very friendly and the oil change was completed in an hour. They even vacuumed and washed my vehicle. Great service!

Getting my vehicle serviced is a pleasant experience at Husker Auto Group. It's easy to set up an appointment and Shelly Duba is a great service advisor!! She's very personable and knows what she is doing! The waiting area is comfortable and I enjoyed the beverage options while waiting for my car service to be finished. Being able to watch TV is nice, too!